Prime Security Services provide Keyholding and Alarm Response services across the UK. Prioritising response time and accountability, we ensure that each customer can have peace of mind that their premises is not only secure but being managed by a professional and accredited organisation.
Each premises is comprehensively surveyed and risk assessed to ensure that attending officers can instantly access details using the latest industry technology. This technology allows the attending officer to view all previous activations at your property and quickly determine any potential weak points.
On attendance our officers will be able to identify if the activation is a false alarm or an actual intrusion of the property. Once they have identified the cause of the alarm activation they will complete a real time report which is automatically emailed to your dedicated point of contact to ensure you updated throughout the whole process.
We pride ourselves on delivering a high-quality service. Setting out Key Performance Indicators in our Service Level Agreement gives our clients peace of mind that the attending officer will be at your property within the timeframe you have specified.
With a UK wide operational network and an extensive list of qualified service providers, we deliver a timely service across the whole of the UK which allows us to respond at a moment’s notice and ensure we meet our client’s guaranteed response times.
One of our experienced operations managers will attend the premises and conduct a comprehensive survey and collect all necessary keys or access fobs.
Our Control Room is manned 24hours a day, 7 days a week with experienced controllers to ensure that the alarm response call is answered and dispatched to the correct response vehicle.
Prioritising our response times, the mobile response officer will attend your property and conduct an external and internal inspection of the property to determine the cause of activation
Once the appropriate response has been taken and the site is deemed safe, we generate an incident report for the client and leave the property locked with the intruder alarm set
for commercial properties throughout the UK. Our clients entrust us to look after every aspect of their property, keep their commercial premises safe, to assist during an out of hours call out, or even if the primary key becomes lost or stolen. Keys are stored in our secure control room that is manned 24 hours of the day 7 days a week, and in the case of an emergency, our security officers are ready to respond at a moment’s notice.
For additional security, keyholding and alarm response mobile patrol service can be combined with mobile patrols to add an additional visible deterrent to your premises.
No matter how big or small an alert may be, our around-the-clock security team is dispatched to minimise the threat. On attendance, our officers will complete a real-time report which is automatically emailed to your dedicated point of contact to ensure you are updated throughout the whole process.